The only way to minimize attacks and breaches is to be an expert in security tools. Beyond that, your IT team needs the investigative cybersecurity experience to meet the 1-10-60 standard.
Rapid response.
Ridge IT helps clients implement proven cybersecurity solutions that meet today’s cyber threat landscape.
Curated
Brilliant Minds
Fully Managed
Complete Architecture
We understand that every client’s needs are unique. Ridge IT is a fully managed Cyber Security (CS) Firm, so whether you’re needing a single SKU or a comprehensive Managed Service Provider, we have a team of brilliant technical minds to meet each client’s needs. As solutions experts, we can conduct threat searches, environment updates, and cyber security SIEM integration, so no matter what you have a curated solution to your problem.
As a Zscaler Service Partner of the Year recipient, Ridge IT is one of only a few select authorized Managed Service Partners (MSP) of Zscaler and is one of the first 50 named Okta Partners in the U.S. In addition, we are a certified Microsoft Direct Gold Partner as well as an MSP for Microsoft. For Crowdstrike, we’re a seller of CS and an Authorized FEDRAMP MSP.
Ridge IT Cyber specializes in the architecture of solutions that meet the challenges our customers face, whether related to compliance with legal policies or reaching operational goals within a budget. In other words, we excel in prioritizing your IT needs to improve operations while meeting your objectives.
Just imagine, Microsoft running at peak performance with less tickets and rapid support.
Security controls and CMMC compliance from an RPO before the 2025 DoD deadline.
Practical, simple, best-in class cybersecurity, with rapid response—right here in Tampa.
Frequently Asked Questions
Absolutely. If building AI solutions with Azure Foundry or other models within the Microsoft ecosystem, Purview capabilities apply across all Microsoft workloads. All classification, labeling, and data governance features available with Microsoft 365 Copilot extend to broader Azure components and custom LLM implementations that leverage Microsoft Graph. Our Microsoft security integration covers the complete AI ecosystem.
No, Copilot does not train on organizational data or leak information into the model. Each organization has their own instance of the AI and Large Language Model (LLM). Customer A's LLM is completely separate from Customer B's LLM. Copilot consists of three components: the LLM, semantic index, and Microsoft Graph, but all data stays within the organization's instance and is never used for training purposes. Our Microsoft AI security framework ensures complete data isolation.
Emerging threats include sophisticated prompt injection attacks designed to extract sensitive data, AI model poisoning attempts through malicious training data, and social engineering attacks specifically targeting AI interactions. Threat actors are developing Microsoft AI-specific attack techniques including conversation hijacking, context manipulation, and automated data exfiltration through AI responses. We detect and prevent these sophisticated AI-targeted attacks.
Effective M365 Copilot tuning involves configuring content filters, implementing context-aware security policies, and establishing user-specific permission boundaries. Organizations should customize agent responses to avoid sensitive information exposure, implement prompt injection detection, and create secure interaction patterns. We tune Copilot securely and optimize ongoing protection.
AI Agents introduce compliance complexities around data residency, audit trail requirements, and regulatory approval processes. The M365 Copilot API can create data flows that violate industry regulations if not properly configured. Healthcare, financial, and defense organizations face particular compliance challenges with agent-generated content and automated decision-making processes. We address regulatory requirements for AI implementations.
Microsoft 365 Copilot and AI Agents create new security risks. The attack vectors include data leakage through prompt injection, oversharing of sensitive information in AI responses, and unauthorized access to organizational data through compromised AI interactions. The Researcher and Analyst agents can inadvertently expose confidential business intelligence if not properly secured. We secure Copilot and identify these vulnerabilities before they become breaches.
The primary data leakage risks include employees accidentally sharing sensitive information in prompts, Copilot responses containing confidential data from connected systems, and unauthorized data access through poorly configured agent permissions. Code Interpreter functions can expose proprietary algorithms, while CUA (Conversational User Authentication) bypasses may grant excessive access. We prevent data loss across all AI interactions.
Implementing everything at once overwhelms users and IT resources. Our strategic implementation roadmap follows our proven four-phase framework: foundation (core email, document storage, identity), collaboration (Teams, SharePoint, OneDrive), automation (Power Platform, workflow optimization), and advanced security (Defender suite, compliance tools). This phased approach typically spans 6-12 months based on organization size and complexity, with each phase building on previous success. Our methodology includes user adoption metrics, security validation, and ROI analysis at each phase to ensure measurable business outcomes. This structured approach has successfully guided over 700 organizations through Microsoft 365 transformations with a 96% satisfaction rate.
While most providers blame Microsoft's cloud for performance problems, our diagnostic data shows that 82% of Microsoft 365 performance issues stem from local configuration or network problems. Our performance optimization service uses our comprehensive assessment framework to identify the real culprits, from suboptimal DNS configurations and proxy interference to network congestion and client-side resource limitations. We then implement our military-grade optimization protocol that includes targeted network configuration changes, TCP optimization, and our proprietary caching framework – delivering consistent performance improvements of 30-50% for applications like Teams, SharePoint, and OneDrive. This systematic approach has resolved performance issues for organizations ranging from 20 to 5,000 users.
The sticker price is just the beginning. Business Premium ($22/user/month) appears cheaper than E3 ($36/user/month) or E5 ($57/user/month), but the security limitations can cost you more long-term. Most Tampa businesses we audit are either overpaying for Enterprise licenses they don't fully utilize or facing security gaps with Business plans that lack critical protections. Our Microsoft 365 license optimization identifies the perfect mix for your specific needs, sometimes implementing hybrid licensing models that deliver Enterprise-grade security without the enterprise price tag.
At Ridge IT Cyber, we have developed a methodology for responding to breaches designed to attack, measure, and improve our clients' cyber posture. To be effective, today's cyber security strategies must move from a defensive-centric posture to an offensive-centric stance. The best way to do this is to attack continuously. We aim to detect in 1 minute, investigate in 10 minutes, and act in 60 minutes.
The only way to minimize attacks and breaches is to be an expert in your security tools. Beyond expertise in a tool, you must also possess investigative cybersecurity experience to meet the 1-10-60 standard. Ridge IT Cyber specializes in best-in-class solutions with the knowledge required to leverage their capabilities to the maximum effect. We represent the finest solutions on the market today. Contact us today to learn more about how we can help you improve your cyber posture.
Inc. Magazine's fastest growing leader in Managed IT—3 years in a row.
Forget navigating the complexities of cybersecurity.
Forget navigating the complexities of cybersecurity.
We protect over 500,000+ humans with military-grade cybersecurity tools. Our mission: deliver cloud-first protection with rapid response times that’s surprisingly simple to manage.
Rapid response times, with around the clock IT support, from Inc. Magazine’s #1 MSSP.
Rapid response times, with around the clock IT support, from Inc. Magazine’s #1 MSSP.