Managed IT

Implementing everything at once overwhelms users and IT resources. Our strategic implementation roadmap follows our proven four-phase framework: foundation (core email, document storage, identity), collaboration (Teams, SharePoint, OneDrive), automation (Power Platform, workflow optimization), and advanced security (Defender suite, compliance tools). This phased approach typically spans 6-12 months based on organization size and complexity, with each phase building on previous success. Our methodology includes user adoption metrics, security validation, and ROI analysis at each phase to ensure measurable business outcomes. This structured approach has successfully guided over 700 organizations through Microsoft 365 transformations with a 96% satisfaction rate.

Microsoft Intune is a cloud-based endpoint management solution that goes beyond traditional MDM by integrating device management, application control, and security policies in a single platform. Unlike legacy solutions, Intune manages Windows, macOS, iOS, and Android devices without on-premises infrastructure. Our managed IT services leverage Intune's advanced capabilities for comprehensive endpoint security.

Microsoft Intune is available standalone ($8/user/month) or included in Microsoft 365 E3/E5, Business Premium, and Enterprise Mobility + Security subscriptions. Most organizations with existing Microsoft 365 business or enterprise plans already have Intune licenses. Our licensing optimization services help you maximize existing investments without unnecessary costs.

While most providers treat Microsoft security tools as standalone products, our military-grade security operations framework integrates Microsoft Defender, Sentinel, and Purview into a comprehensive security ecosystem. We implement our three-tier security architecture with automated threat intelligence sharing, cross-platform correlation, and our proprietary incident response automation. This approach transforms disparate Microsoft security tools into a unified security operations platform that delivers 24/7 protection with 15-minute response times. Most importantly, our implementation includes our specialized alert tuning methodology that reduces false positives by 85% compared to standard deployments – ensuring your team focuses on real threats rather than alert fatigue.

Most IT providers make licensing unnecessarily complex, leading to overspending on unused features or risking compliance issues. Our military-grade managed IT approach starts with a comprehensive license audit to identify waste, then implements our proven license optimization framework. By right-sizing your subscriptions and consolidating duplicate licenses, we typically reduce Microsoft 365 costs by 20-30% while enhancing security. Our Microsoft licensing specialists continually monitor usage patterns to ensure you're only paying for what you need.

While most providers blame Microsoft's cloud for performance problems, our diagnostic data shows that 82% of Microsoft 365 performance issues stem from local configuration or network problems. Our performance optimization service uses our comprehensive assessment framework to identify the real culprits, from suboptimal DNS configurations and proxy interference to network congestion and client-side resource limitations. We then implement our military-grade optimization protocol that includes targeted network configuration changes, TCP optimization, and our proprietary caching framework – delivering consistent performance improvements of 30-50% for applications like Teams, SharePoint, and OneDrive. This systematic approach has resolved performance issues for organizations ranging from 20 to 5,000 users.

Most integration attempts create fragmented experiences that frustrate users and create security gaps. Our strategic integration approach begins with our comprehensive systems assessment to map data flows and user journeys across platforms. We then implement our three-phase integration methodology: authentication unification through our advanced identity federation framework, data synchronization using our customized API integration approach, and workflow orchestration through our proprietary process automation framework. This structured approach creates seamless user experiences while maintaining security boundaries and compliance requirements – eliminating the common pitfall of creating new security vulnerabilities during integration.

The sticker price is just the beginning. Business Premium ($22/user/month) appears cheaper than E3 ($36/user/month) or E5 ($57/user/month), but the security limitations can cost you more long-term. Most Tampa businesses we audit are either overpaying for Enterprise licenses they don't fully utilize or facing security gaps with Business plans that lack critical protections. Our Microsoft 365 license optimization identifies the perfect mix for your specific needs, sometimes implementing hybrid licensing models that deliver Enterprise-grade security without the enterprise price tag.