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Your IT Provider Is Missing Critical Threats (And What It Costs You)

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Your IT Provider Is Missing Critical Threats (And What It Costs You)

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Your IT Provider Is Missing Critical Threats (And What It Costs You)

94% of breaches start with threats basic IT providers miss. See the real cost to Tampa businesses.

Think opening a help desk ticket is protecting your business? Last month alone, we helped five Tampa companies recover from preventable disasters their basic IT providers missed. As America’s #1 ranked MSSP (Inc 5000), we’ve seen firsthand how traditional IT support leaves businesses vulnerable.

The Hidden Cost of Basic IT Support

Let’s talk numbers. The average Tampa business loses $5,000 per hour during outages, yet most IT providers still spend 70% of their time on basic maintenance instead of prevention.

Why Traditional IT Keeps Failing

Here’s what we discovered after rescuing businesses from outdated IT support:

The Security Gap: One Tampa manufacturer learned this the hard way when their “IT guy” missed critical patches, leading to a $108,000 ransomware incident. Our military-grade managed IT prevents these vulnerabilities.

The Response Gap: When a healthcare provider got hit at 2 AM, their IT team didn’t notice until 9 AM. Our 15-minute response team caught and contained a similar attack in minutes.


The Expertise Gap: Basic IT can’t handle modern threats. A local law firm tried saving money on security – then spent $250,000 recovering from a breach. Our enterprise security stack stops breaches before they happen.

Beyond Basic IT: What Modern Businesses Need

Instead of reactive help desk support, modern businesses need:
1

Military-Grade Protection

Our Zero Trust architecture validates every access request, reducing your attack surface by 90%. Think of it like an airport – everyone gets checked, no exceptions. One Tampa retailer used to trust everyone inside their network. Then an employee’s compromised password led to ransomware across 200 computers. Now, with Zero Trust, even if a password gets stolen, attackers can’t move beyond that single system.
2

Automated Compliance

Stop scrambling before audits. Our compliance automation maintains continuous documentation. Remember the panic of searching for receipts at tax time? That’s how most businesses handle compliance – last-minute chaos. We automate everything, like having a real-time QuickBooks for security. When auditors ask questions, you’ll have answers in seconds, not days.
3

Rapid Response

When seconds count, our 24/7 security operations deliver 15-minute response times. Most IT providers just send alerts – like a security camera that beeps but doesn’t stop the burglar. We take immediate action. Last month, a Tampa law firm got hit with ransomware at 3 AM. Their regular IT team wouldn’t see it until 9 AM, but our team contained the threat in 12 minutes, before it spread beyond two computers.

Common Questions About Modern IT Support

How do you handle security incidents?

Unlike providers that just alert you to problems, our managed IT includes complete incident response. Our rapid response team isolates threats, prevents spread, and restores operations – all while maintaining detailed documentation for compliance and insurance requirements.

What makes Zero Trust architecture worth the investment?

Traditional security assumes everything inside your network is safe – that’s why 94% of breaches start with compromised credentials. Our managed IT implements Zero Trust to verify every access request, reducing your attack surface by 90%. By preventing lateral movement through segmentation and continuous monitoring, we stop basic breaches from escalating into six-figure disasters.

What if we already have existing security contracts?

Our managed IT adapts to your company. We can integrate existing tools into our security architecture while adjusting our pricing to accommodate current contracts. This lets you transition to better security without paying twice or disrupting operations.

How do you prevent tech debt in IT infrastructure?

Most providers let technical debt accumulate as you grow. Our managed IT starts with architecture that scales from 50 to 1000+ users without rework. We design and implement solutions that grow with you, preventing the costly rebuilds and security gaps that come from outgrowing your infrastructure.

What makes the ONE Platform different from basic managed IT?

The ONE Platform eliminates the complexity of juggling multiple providers and tools. Our managed IT integrates security, compliance and infrastructure management into a single pane of glass. With automated security validation and 15-minute response times, we deliver military-grade protection without enterprise complexity or cost.

Ready to Move Beyond Basic IT?

Stop throwing money at IT problems. Start preventing them. Schedule Your Assessment →

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Real Results

Small Business, Midsized Teams, and Enterprise
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The City of Asheville was extremely impressed with the depth of knowledge and the project management capabilities of Ridge IT Cyber. Their engineers presented solutions to our issues while educating our team along the way. They excel in both their technical expertise as well as their customer service skills. It was a pleasure to work with Ridge IT Cyber.

Jessica Nash
The City of Asheville
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In all matters under our current SOW, Ridge IT Cyber has consistently delivered above and beyond our expectations. I can confidently state that Ridge IT Cyber is an exemplary partner for managed IT services, particularly for cloud-centric and security-focused organizations.

Hatef Yamini
Dexis
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We worked with Ridge IT Cyber when implementing a zero trust environment within our globally diverse workforce. They were professional from the start and ensured we were 100% operational. They continue to provide immediate support even though we don’t have a managed service contract with them. I’d highly recommend Ridge IT Cyber!

Walter Hamilton
OWT Global
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We used Ridge for the implementation of Zscaler to provide improved cyber security for our home working staff, during the COVID-19 Pandemic. Ridge completed configuration quickly and easily, providing clear guidance at every step so we gained an understanding of the system. Ridge also helped us resolve additional firewall rule issues. At all stages of the implementation, Ridge has been responsive and patient.

Nigel Keen
Veracity Group
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The team at Ridge IT Cyber was methodical and efficient during all phases of our Zscaler ZPA solution deployment, as well as during debugging sessions. I would like to thank you for your professionalism and I wish the entire Ridge team continued success.

Mohamed Amine
Saft Batteries

One Platform. Seamless Integration. Zero Security Gaps.

Secure the Ridge

One Platform.
Seamless Integration. Zero Security Gaps.

Secure the Ridge
Battle Tested

Ridge IT transforms cybersecurity through battle-tested Zero Trust architecture. As Tampa’s #1 ranked MSSP, we protect over 500,000+ users with military-grade tools. Our mission: deliver cloud-first protection with rapid response that’s surprisingly simple to manage. Because world-class security shouldn’t require a Ph.D. to implement. Meet the team.

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