Frequently Asked Questions

FAQs

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MANAGED IT

How do you prevent tech debt in IT infrastructure?

Most providers let technical debt accumulate as you grow. Our managed IT starts with architecture that scales from 50 to 1000+ users without rework. We design and implement solutions that grow with you, preventing the costly rebuilds and security gaps that come from outgrowing your infrastructure.

How do you integrate your security tools infrastructure and cloud?

Rather than managing multiple security tools independently, our managed IT creates a unified security fabric. We integrate identity management with network and endpoint security, so one tool's detection triggers automated responses across your entire security stack. This integration provides Fortune 500 protection without Fortune 500 complexity.

How do you reduce our attack surface?

Instead of endless security tools, our managed IT starts by making your business harder to target. We use advanced scanning and remediation to eliminate exposed services, while hiding critical assets behind multiple security layers. By "going dark" to attackers while maintaining business operations, we reduce your risk of becoming a target.

What if we already have existing security contracts?

Our managed IT adapts to your company. We can integrate existing tools into our security architecture while adjusting our pricing to accommodate current contracts. This lets you transition to better security without paying twice or disrupting operations.

How do you handle security incidents?

Unlike providers that just alert you to problems, our managed IT includes complete incident response. Our 15-minute response team isolates threats, prevents spread, and restores operations - all while maintaining detailed documentation for compliance and insurance requirements.

What’s the real difference between MSP and MSSP services?

Our managed IT integrates security from day one. While traditional MSPs focus on uptime and helpdesk tickets, we prevent breaches by building security into every service. When you split MSP and MSSP providers, you risk security gaps and finger-pointing during incidents. Our integrated approach delivers compliance with 15-minute response times - all through a single provider.

What makes Zero Trust architecture worth the investment?

Traditional security assumes everything inside your network is safe - that's why 94% of breaches start with compromised credentials. Our managed IT implements Zero Trust to verify every access request, reducing your attack surface by 90%. By preventing lateral movement through segmentation and continuous monitoring, we stop basic breaches from escalating into six-figure disasters.

What makes the ONE Platform different from basic managed IT?

The ONE Platform eliminates the complexity of juggling multiple providers and tools. Our managed IT integrates security, compliance and infrastructure management into a single pane of glass. With automated security validation and 15-minute response times, we deliver military-grade protection without enterprise complexity or cost.

How does CrowdStrike compare to other endpoint security solutions?

Our managed IT leverages CrowdStrike's 99.9% breach prevention rate and user-friendly incident response interface. During an attack, you get clear visibility of affected systems and one-click isolation of compromised devices. Unlike competitors, CrowdStrike's advanced AI detection spots threats other tools miss, making it ideal for businesses without large security teams.

CYBER SECURITY

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